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Open your camera's web interface by entering its local IP address in a browser (e.g., http://192.168.1.100). Navigate to the FTP or network upload settings page. Refer to your camera's manual if you're unsure where this is.
Enter the following credentials in your camera's FTP settings:
Use port 21 (standard FTP). If your camera asks for "passive mode" or "PASV", enable it.
Set the upload directory / remote path to / (root). Enable continuous recording or scheduled recording on the camera. The camera should upload MP4 clips automatically — most IP cameras upload clips every 1-5 minutes.
Most cameras have a "Test" button in the FTP settings. Click it to verify the connection succeeds. If it fails, double-check the server address, username, and password.
Once the camera starts uploading, files will appear in our system within a few minutes. We'll map the camera to a court on our end — no further action needed from you.
Questions? Contact us and we'll help troubleshoot.